Airbyte vs Hightouch For ETL/ELT in 2025

Airbyte and Hightouch are crucial for ETL/ELT solutions, enabling seamless data integration into unified data warehouses. In this article, we'll compare Airbyte and Hightouch to determine the best data integration solution.

What are Airbyte and Hightouch?

Airbyte

Airbyte is an open-source data integration engine crafted to unify data across warehouses, lakes, and databases.

It provides various solutions such as Airbyte Cloud for rapid deployment, Airbyte Self-Managed Enterprise for secure data transfer, and Airbyte Open Source, which is utilized by over 40,000 companies.

Hightouch

Hightouch is a reverse ETL and AI platform tailored for marketing and personalization, allowing businesses to uncover insights, execute campaigns, and develop AI agents using their data.

It features an AI Decisioning Platform for lifecycle marketing and a Composable Customer Data Platform (CDP) that is adaptable, secure, and swiftly deployable, built on top of a data warehouse.

Feature-by-Feature Breakdown: Alternatives & Competitors

Features
Sync to Warehouse (ETL/ELT)
Sync from warehouse (Reverse ETL)
Sync directly between SaaS Applications
Self-Hosted Option
High-Scale Database CDC
2-way, Read +Write Environment as Terraform
Real-time SOQL Transformations on Salesforce
Workspaces
Entity-level RBAC Permissions
Built for Enterprise Use Cases
Support Chat Reply in Minutes from Actual US-based Engineers
First-class API with Native Clients
White-label API with Auth-handling
Robust Connectors, None in Beta Version
Fast Turnaround Time on New Connectors
Straightforward Pricing (Easy to Understand)
Polytomic
Airbyte
Hightouch

Compare Airbyte and Hightouch

Airbyte

Hightouch

Key Features

  • Transfer data from various systems to data warehouses (ETL)
  • Extensive range of built-in connectors
  • Self-service capabilities
  • Thriving open-source community

Key Features

  • Sync your data using Reverse ETL
  • Focus on AI capabilities and personalized marketing
  • Start with a free tier

Limitations

  • Many connectors are only “community-supported”
  • Setup process is complex
  • Can be brittle and immature when scaled
  • Cannot move data from warehouses to SaaS apps (No Reverse ETL)

Limitations

  • Does not support syncing to data warehouses (No ETL)
  • Excess features and pricing for just Reverse ETL
  • Lack of unlimited workspaces

Pricing

Airbyte provides diverse pricing options, including a free Open Source plan for self-hosting, a volume-based Cloud plan, and capacity-based Team and Enterprise plans.

Each plan differs in hosting, sync frequency, and features, with the Cloud plan charging extra for frequent syncs and the Team and Enterprise plans offering various add-ons.

Pricing

Hightouch's Starter Plan includes a free tier at $0 and a paid tier at $350 per month, billed annually with a 20% discount.

For larger teams, the Business Plan offers custom pricing tailored to specific needs, featuring unlimited user seats and advanced personalization features.

Reviews

Using Airbyte has a rating of 4.5 out of 5 stars. Users have reported issues with error reporting and poor documentation. There are also mentions of limited integrations and challenges with certain connectors, such as Google Sheets.

Troubleshooting can be frustrating, especially for open-source users, and there are concerns about security when allowing Airbyte IPs to access databases. Polytomic customers that previously used Airbyte cite unreliability as they scale to millions of rows per month. Check out more of their reviews here.

Reviews

Hightouch has an overall rating of 4.6 out of 5 stars, but some users have noted that it can be expensive, particularly for startups or when the paid solution is used extensively. Additionally, there are comments about the learning curve, the need for better error handling and debugging processes, and the UI being sometimes confusing and not very intuitive.

Error reporting, especially for large batches, needs improvement according to user feedback. Check out more of their reviews here.

WHICH ONE SHOULD YOU CHOOSE?

Why customers are switching to Polytomic

Polytomic is a data integration platform that automatically syncs data from various sources into your data warehouse for easy analysis.

  • Minimal API usage: Whether you’re syncing to or from Salesforce, HubSpot, or other systems, you will never have to worry about API limits again. Our sync engine automatically syncs incrementally and uses the right bulk APIs, rate limits, and throttling using its smart job queue.
  • No coding required: Sync, ETL, Reverse ETL, ELT, CDC stream between databases, data warehouses, spreadsheets, and applications like Salesforce, Zendesk, and others, all without involving engineers. Point, click, and go!
  • Custom SQL? No problem: If you need the full power of SQL, we’ve got you covered. You can define the data model of your choice using native SQL against your databases.
  • Realtime & scheduled syncs: Automatically move data from databases and spreadsheets to your CRM as soon as it changes at the source, or set up a custom sync schedule of your choice. You’re in control.

What is Polytomic?

Polytomic

Polytomic combines ETL and Reverse ETL in a single platform so you can move data to and from your data warehouse without managing brittle pipelines across multiple tools.

Business operations teams can set up powerful syncs without writing code, and data engineers get full SQL support, CDC streaming, Terraform compatibility, and an API. Built for enterprise scale, Polytomic handles billions of rows, complex models, and fine-grained access controls with reliability and speed.
Trusted by Data and ops teams
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All the features you need, on the platform that does it all

Replace multiple vendors

Reduce costs and simplify workflows

One platform for all syncs

ETL, Reverse ETL, CDC, iPaaS, APIs, and spreadsheets

Sync only what’s changed

Save on API limits and compute costs

Point and click

Select and filter your data without writing code

SQL query support

Powerful transformations when you need them

Pull from any API

No more glue code for custom integrations

Self-hosting available

Turnkey deployment to your private cloud

Enterprise-ready

SOC 2, GDPR, permissions, and audit logs

Move data between all of your favorite tools

Sync any of your proprietary data to and from your databases, data warehouses, spreadsheets, and business systems.
See all integrations
"Polytomic’s customer support has been unbelievably great. The level of consistent, immediate responsiveness has been a huge benefit to us. It’s clear that Polytomic invests in the success of our business in a way that most companies talk about but don’t actually do. More than just support, we feel we have a thought partner."
Jonathan Krangel
Director of Revenue Operations
@Retool

Pricing begins at $500/month

Standard

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Everything in Basic, plus:

  • Sync to and from databases, warehouses, spreadsheets, apps, and APIs
  • Multiple sync destinations
  • Live chat support

Enterprise

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Book call

Everything in Standard, plus:

  • On-prem deployment
  • Single sign-on (SSO)
  • Dedicated engineer
  • Phone support
Get hands-on with Polytomic
See how easy it is to sync data to the tools your team actually uses—no code, no waiting.
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Frequently Asked Questions
How can Polytomic do both ETL and Reverse ETL when other tools can't?
Polytomic was designed from the start to do both ETL and Reverse ETL. While they are both "moving data", they require different technical architectures. WIth Polytomic, you can replace a multi-vendor stack with a single contract.
How frequent should my data syncs be?
Higher cadence means more API calls, warehouse credits, and compute, so start with the slowest interval that meets your SLA and tighten only where ROI is clear. Polytomic’s continuous mode runs as fast as every 5 minutes; for most revenue-ops or analytics cases, 15-min, 30-min, hourly, or daily schedules are cheaper and plenty fresh. We can help you determine what's best for your needs.
What is the difference between ETL and Reverse ETL?
ETL / ELT move data into a warehouse (ETL transforms first, ELT transforms after load). Reverse ETL sends modeled warehouse data back out to SaaS apps like Salesforce so teams can act on it. Think “data warehouse as a destination” vs. “data warehouse as a source.”
Why does quality of customer support matter?
When every pipeline fuels dashboards, campaigns, and revenue ops, downtime or mis-configured syncs have a direct cost. Polytomic’s proactive, engineer-led support responds in minutes to your message, not hours or days. We cut spend through proactive tuning of sync cadence and warehouse usage. We ship new connectors and features on request, quickly and reliably.
What is Fivetran?
Fivetran is a data integration platform that automatically syncs data from various sources into your data warehouse for easy analysis.